Cargoguide International bv is committed to protecting the privacy of its customers and visitors to its websites, and views the protection of personal data as being of fundamental importance to the operation of its business. Personal information about customers and website visitors is held securely and is treated with the utmost care. Cargoguide International bv complies with the requirements of the Personal Data Protection Act and other privacy legislation.
The party responsible for data processing is Cargoguide International bv, Europalaan 2C, 3526 KS Utrecht, The Netherlands. In accordance with the requirements of the Personal Data Protection Act, the supervisory authority – the Dutch Data Protection Authority in the Hague – is notified of all processing of personal data.
Processing personal data
Data is captured by Cargoguide International bv in the course of providing our services. Your personal details are stored when you take out a subscription to a publication or a newsletter, when you attend a conference or training course, order a publication, use our (interactive) services or, if you have an internet customer account, register an interest in one of our services, or contact Cargoguide International bv for some other reason. The personal information we hold includes information such as contact details, information about payments, invoices, ordered products, job details and/or where you have registered an interest in a product or service.
Cargoguide International bv uses this information to fulfil and process agreements with you, to provide other services, for its internal business processes, and to inform customers of (new) products and services provided by Cargoguide International bv, by other companies in the group or by carefully selected third parties. Your details may also be passed to carefully selected third parties in order to provide you with information about offers or other relevant information. If you do not wish to receive this information, you can unsubscribe at any time.
Your e-mail address
If you have specified your e-mail address (e.g. to subscribe to a newsletter), this may be used to inform you as a customer of other relevant products and services provided by Cargoguide International bv that may be of interest to you. If you do not wish to receive this information, you can unsubscribe at any time.
You may also have given your consent for relevant information about products, offers and campaigns from and by Cargoguide International bv or other companies to be sent to your e-mail address from time to time. These companies are carefully selected by Cargoguide International bv.
Cargoguide International bv takes your preferences into account as much as possible in the provision of services and information. Cargoguide often allows you to specify these yourself: for example, on your own personal login page (such as on Cargo Office) or through your own account. If you no longer want to receive information about (new) products and services (by post, e-mail, etc.), you can unsubscribe by sending an e-mail to email@example.com or in writing to Cargoguide International bv, Europalaan 2C, 3526 KS Utrecht, The Netherlands.
Viewing and correcting your personal information
You are entitled to view the personal information Cargoguide International bv holds on you at any time. If any information is incorrect, you can ask for it to be changed. To view or correct your personal details, please contact us at Cargoguide International bv, Europalaan 2C, 3526 KS Utrecht, The Netherlands with details of your request. Please contact us at the above address for any queries you may have about how Cargoguide International bv handles your personal information.
Browsing history and IP address
General information on visits to Cargoguide International bv websites is captured and stored without visitors being identified. The purpose of this is to improve the quality of the website and users’ browsing experience. This information can also be used to put targeted information on the site. This allows Cargoguide International bv to tailor its services to you. Cargoguide International bv also uses your computer’s IP address for this purpose. The IP address is a number that is automatically assigned to your computer when you browse the internet. This information can also be used to see how the website is being used and for analysis and reporting purposes. In principle, IP addresses are not linked to information that would identify you, unless you have given your explicit permission for this.
A cookie is a small amount of data (a small file) sent to your computer by a website. The website tells the web browser you are using (e.g. Internet Explorer) to store these cookies on your computer. There are two types of cookies. Session cookies are deleted from your computer when you close your web browser. Persistent cookies remain stored on your computer even after your web browser is closed.
Cargoguide and other websites
Cargoguide International bv websites contain some links to other websites. Cargoguide International bv cannot accept any liability for the handling of your information by these parties. For further information, please read the privacy statement (if available) of the website you are visiting.
This document was last updated on June 16th, 2015.