Privacy statement

Introduction

Cargoguide International bv is committed to protecting the privacy of its customers and visitors to its websites, and views the protection of personal data as being of fundamental importance to the operation of its business. Personal information about customers and website visitors is held securely and is treated with the utmost care. Cargoguide International bv complies with the requirements of the Personal Data Protection Act and other privacy legislation.

The party responsible for data processing is Cargoguide International bv, Europalaan 2C, 3526 KS Utrecht, The Netherlands. In accordance with the requirements of the Personal Data Protection Act, the supervisory authority – the Dutch Data Protection Authority in the Hague – is notified of all processing of personal data.

 

Processing personal data

Data is captured by Cargoguide International bv in the course of providing our services. Your personal details are stored when you take out a subscription to a publication or a newsletter, when you attend a conference or training course, order a publication, use our (interactive) services or, if you have an internet customer account, register an interest in one of our services, or contact Cargoguide International bv for some other reason. The personal information we hold includes information such as contact details, information about payments, invoices, ordered products, job details and/or where you have registered an interest in a product or service.

Cargoguide International bv uses this information to fulfil and process agreements with you, to provide other services, for its internal business processes, and to inform customers of (new) products and services provided by Cargoguide International bv, by other companies in the group or by carefully selected third parties. Your details may also be passed to carefully selected third parties in order to provide you with information about offers or other relevant information. If you do not wish to receive this information, you can unsubscribe at any time.

 

Your e-mail address

If you have specified your e-mail address (e.g. to subscribe to a newsletter), this may be used to inform you as a customer of other relevant products and services provided by Cargoguide International bv that may be of interest to you. If you do not wish to receive this information, you can unsubscribe at any time.

You may also have given your consent for relevant information about products, offers and campaigns from and by Cargoguide International bv or other companies to be sent to your e-mail address from time to time. These companies are carefully selected by Cargoguide International bv.

 

Unsubscribing

Cargoguide International bv takes your preferences into account as much as possible in the provision of services and information. Cargoguide often allows you to specify these yourself: for example, on your own personal login page (such as on Cargo Office) or through your own account. If you no longer want to receive information about (new) products and services (by post, e-mail, etc.), you can unsubscribe by sending an e-mail to info@cargoguide.com or in writing to Cargoguide International bv, Europalaan 2C, 3526 KS Utrecht, The Netherlands.

 

Viewing and correcting your personal information

You are entitled to view the personal information Cargoguide International bv holds on you at any time. If any information is incorrect, you can ask for it to be changed. To view or correct your personal details, please contact us at Cargoguide International bv, Europalaan 2C, 3526 KS Utrecht, The Netherlands with details of your request. Please contact us at the above address for any queries you may have about how Cargoguide International bv handles your personal information.

 

Browsing history and IP address

General information on visits to Cargoguide International bv websites is captured and stored without visitors being identified. The purpose of this is to improve the quality of the website and users’ browsing experience. This information can also be used to put targeted information on the site. This allows Cargoguide International bv to tailor its services to you. Cargoguide International bv also uses your computer’s IP address for this purpose. The IP address is a number that is automatically assigned to your computer when you browse the internet. This information can also be used to see how the website is being used and for analysis and reporting purposes. In principle, IP addresses are not linked to information that would identify you, unless you have given your explicit permission for this.

 

Use of cookies by Cargoguide International bv

A cookie is a small amount of data (a small file) sent to your computer by a website. The website tells the web browser you are using (e.g. Internet Explorer) to store these cookies on your computer. There are two types of cookies. Session cookies are deleted from your computer when you close your web browser. Persistent cookies remain stored on your computer even after your web browser is closed.

Cargoguide International bv uses cookies to make navigating the website easier, to analyse the use of the website and so improve the quality of the website. Session cookies are also used in this process. Cargoguide International bv uses cookies to collect information about its customers for the purposes of targeted communication, including the provision of service information about our products and targeted marketing of products and services provided by Cargoguide International bv, its group companies and, in some cases, third parties carefully selected by us. Your user name may also be stored in a cookie if you are logged on to a Cargoguide International bv website. On Cargoguide International bv websites, your e-mail address is the user name. Cargoguide International bv websites that contain advertisements also use cookies. These keep track of what advertisements you have already seen. These cookies are produced by the company responsible for the advertisement, not by Cargoguide International bv.

 

Refusing cookies

You can refuse cookies by adjusting your browser settings (e.g. Internet Explorer or Mozilla Firefox) to disable all or certain cookies (see your web browser manual or help function). If you disable cookies, some services may not be available to you.

 

Cargoguide and other websites

Cargoguide International bv websites contain some links to other websites. Cargoguide International bv cannot accept any liability for the handling of your information by these parties. For further information, please read the privacy statement (if available) of the website you are visiting.

 

Amendments

Cargoguide International bv reserves the right to make amendments to this privacy statement. Please check this privacy statement regularly for the latest version of Cargoguide International bv’s privacy policy.

This document was last updated on June 16th, 2015.