The tutorials will show you the improvements, learn how they help you do your work, practice with Cargo Office itself - you'll be up to speed in next to no time.
Open the tutorials.

With Cargo Office Online

you can find all track and trace websites from a single entry point. Enter the carrier prefix, IATA code or start typing the carrier name, to open the track and trace website.

Cargoguide can remotely help you learning Cargo Office with TeamViewer. While you are sitting in front of your own computer Cargoguide shows you all the posibilities Cargo Office can offer.
Download TeamViewer, a little application which does not even require an installation or administrative rights.

#A B C DEF G H IJKL MNO P Q R S T UVWXYZ

Modify sales margins

You can manage the data of all your clients and add custom margin rules to each client or a group of clients.

Margin rule definition

You can set a margin rule by adjusting the properties, values and calculation method. In Cargo Office, you can apply the margin to a rate by adjusting the following properties :

Airline; you can set margins for a specific airline are set by selecting the IATA letter code;
Airport; you can set a margin to a single airport;
Region; margins can be set by adjusting the region code ; and
Zone; you can the zone property which defines margins to multiple regions.

In all of the above mentioned cases, the default value for every option is ‘ZZ’ or ‘ZZZ’. If the Airline, Airport, Region and Zone properties are all ‘ZZZ’, the default margin will be applied to all rates. However, when you adjust any of the margin default properties, the new margin rule will overrule the default margin.

Values and method

Cargo Office has two calculation methods. In both calculation methods the weight break value in the net rate is recalculated according to the margin rule values and method. Change the calculation method in the ‘%/€’ column from percentage to fixed value or vice versa. The fixed value will add/subtract to each weight break column in the rate or value defined in the appropriate margin rule weight break column. Percentage methods add/subtract the percentage from the rate if the net rate value is 100%.

Calculations are only applied to rate values with a value larger than zero. If a negative margin rule value results in a negative gross rate, the value is corrected to zero.

Groups and clients

Margins are a defined percentage or fixed value added to the published gross rates. Cargo Office has 2 types of margins:

Margins that are valid for an individual client; and
Margins that are valid for a group of clients.

You can view the group margins by selecting a group in the Group management panel. In the bottom window you will find all applied margins for the selected group.

Client margins

By selecting a client in the Client overview panel, you will find all the relevant margins in the bottom window. The overview shows a combination of individual margins and group margins. In the situation that the result contains a group margin and an individual margin with identical properties (e.g. Airline, Airport, Region and Zone), the individual margin will be applied.

Add a new clients

Open the Client overview panel to display all existing clients. If the Allow edit button is checked, you can add new clients and modify their names. Click the New client button to add a client. You can change the name of the newly added client by selecting it with your mouse. To delete a client, right-click the client and select Delete Client in the menu.

Add a new group and fill the group with clients

Open the Group management panel to show all groups. Use the New group button to add a new empty group. Select the new group to change the code and the description of the group.
The clients who are already a member of the group or the ones who are available to be added to the selected group, are shown in the two list boxes next to the group selection list. To add a client to the group, select one or more clients in the Available clients list and click the Add to group button. To remove clients from the group, select one or more clients in the Grouped clients list and click the Remove clients from group button.

New margin rule

In Cargo Office it is possible to add margin rules, which allows you to add a gross margin to your rates. To add a margin to the rates, select a client group or an individual client. The margins valid to your selection are shown in the bottom window.

Add a new margin

To add a new margin, select a group of clients in the Group management panel or an individual client in the Client overview panel. After making a selection, you will see the earlier defined margins in the bottom window.

To add a margin, click on Add margin in the toolbar. A new margin with values set to zero and properties set to default is added. After adding this new margin, you can change the properties and values. Then click the Save changes button. To delete a margin, select Delete margin in the right-click context menu.